Coronavirus

PM Music concerts in 2021 were announced cancelled on 1 February 2021 due to the ongoing Coronavirus situation.

All ticket holders will be refunded in full.

PM Music customers will be contacted directly by email; any issues contact info@pmmusic.co.uk

SEE Tickets will contact customers directly; any issues contact https://www.seetickets.com/customerservice

Tickets Scotland will contact customers directly; any issues contact https://tickets-scotland.com/help.html

Cottiers / Websters will contact customers directly; any issues contact effie@webstersglasgow.com

Full Terms & Conditions can be found here https://pmmusic.co.uk/terms-and-conditions/

Refund sections 19-21 of Terms & Conditions below:

19. Any refund due within 180 days from the purchase date of tickets will be refunded to the original payment card used to buy the tickets and will credit within 30 days for credit / debit cards or within 14 days for Paypal accounts. Any refund due after 180 days from the purchase date of tickets, the Paypal system does not allow PM Music to refund direct to the original card. For these purchases, PM Music can issue the refund to a paypal account within 14 days once the customer provides a valid account email. PM Music will contact the customer directly about refunds over 180 days providing the same details above by email; if you have not heard about your refund then please feel free to contact us on info@pmmusic.co.uk . The 180 day period is in line with the refund policy of Paypal, our online payment partner. 

20. Once the 30-day announcement period has expired (see paragraph 16) and/or the event has been officially been announced cancelled, any refund will be paid within 30 days from the date of cancellation or from the date that PM Music receives the customer proof of purchase email or in the case of purchases made beyond the 180 day Paypal refund period (see paragraph 19) then from the date PM Music receives customer payment details, whichever is later.

21. Refunds will remain valid for collection for a total of 90 days only after the date of the event or any rescheduled date of the event.